Terms of service

Terms & Conditions:

These Terms & Conditions govern your access to and use of the Zentrex Studio website and purchases made through it. By using the website or placing an order, you agree to these terms to the extent permitted by applicable law. If you do not agree, please do not use the website.

Website Use:
You agree to use the website lawfully and not to interfere with its security, operation, or availability. You must not
misuse the website, submit fraudulent information, or attempt unauthorized access to accounts, systems, or data.

Product Information:
We make reasonable efforts to describe products and display images accurately. Colors, appearance, packaging, specifications, and availability may vary. Product information is provided for general guidance; always follow the instructions and safety warnings supplied with the product.

Orders and Payment:
Submitting an order is an offer to purchase. We may need to verify order information and reserve the right to reject, cancel, or limit an order where permitted by law, including for suspected fraud, pricing or listing errors, inventory issues, or inability to process payment. If payment has been collected for an order we cancel, we will arrange an appropriate refund.

Prices and Availability:
Prices, promotions, and product availability may change without notice, subject to applicable law. Any shipping charges or other fees that apply to an order should be displayed or communicated before checkout.


Shipping:
Orders are shipped within the United States only, with an estimated delivery timeframe of approximately 7–9 business days. Delivery estimates are not guarantees, and delays may occur. See our Shipping Policy for further details.

Returns, Refunds, and Exchanges:
Returns and exchanges are subject to our Return & Exchange Policy. Customers must contact support and obtain return instructions before sending an item back. An approved change-of-mind return is subject to a 15% restocking fee.
No restocking fee applies to an approved return for a damaged, broken, or defective item.

Intellectual Property:
Unless otherwise indicated, website text, branding, graphics, design elements, and other content are owned by or licensed to Zentrex Studio and may not be copied, reproduced, distributed, or used commercially without priorpermission, except where applicable law permits.

Third-Party Services:
The website may rely on third-party platforms or services, including payment and shipping providers. We are notresponsible for the independent terms or privacy practices of third parties, subject to rights and responsibilities that cannot be excluded by law.

Disclaimer and Limitation of Liability:
To the maximum extent permitted by applicable law, the website and its content are provided on an 'as available' basis. We do not exclude warranties, guarantees, or liability that cannot legally be excluded. To the extent permitted by law, where such limitation is prohibited by law.


Changes to These Terms:
We may amend these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised effective date where appropriate. Changes will apply prospectively to the extent required by law; orders already placed will be handled according to applicable terms and legal requirements.


Governing Law:
These terms are subject to applicable laws. Before publishing, Zentrex Studio should identify the state whose law governs these terms and any required dispute-resolution process, after obtaining appropriate legal advice.


Contact:
For questions about these Terms & Conditions, contact info@ZentrexStudio.com